O’Donnell Experience

A NOTE FROM OUR OWNER

100% customer satisfaction and quality construction is paramount to ensure maximum value and appreciation for each customer’s investment. The business of designing and building custom homes is very personal to me. “I wanted to gather a group of service-minded professionals – in every aspect of designing and building a home – so we could manage every step of the process and make good on the promise to our clients that together we would create a wonderful home and have fun doing it.

-Pat O’Donnell

BRAND PROMISE

We bring dreams to life! Since 1977, our mission has been to provide our clients with the highest level of construction and customer service. We believe in using the best products, techniques, and building science available, and always strive to find the most qualified craftsmen, artisans, and tradesmen. Our commitment to seeing our company thrive through repeat and referral business is rooted in customer satisfaction in the areas of communication, timeliness, attention to detail, and a customer service minded approach to building. We are truly thankful for the many friendships we have made over the years. Our homeowners are not just clients, they become friends.

MISSION STATEMENT

At J. Patrick O’Donnell, Inc., excellence is at the heart of everything we do. That’s why we pride ourselves on having a spirit of collaboration, accountability and enjoyment with our team and home buyers to craft homes of exceptional quality and make dreams come true.


Core Values

CELEBRATION

We believe you’ll find that J. Patrick O’Donnell, Inc. is unlike any other homebuilder. In working with us, you’ll discover a distinctive atmosphere of celebration in everything we do. Each day, we celebrate the opportunity to do the work we love, and that mindset comes through in the construction of your home – which will be an undeniable celebration of YOU. At the same time, we hope you will join in the celebration of this one-of-a-kind experience with us – this is such an exciting time in your life. A time that will result in the home of your dreams!

COMMUNICATION

A big part of keeping the spirit of celebration alive and well throughout the construction of your home is by keeping you apprised through clear and constant communication. Once you have signed your contract and our construction process has begun, your dedicated Project Manager will ensure that the project stays on schedule and on budget. Weekly communication within our team allows you to worry less and stay informed every step of the way.

CREATIVE

Your family’s uniqueness is what ignites our collective creativity. There is no one in the world quite like you and your home should reflect that fact. It all begins when the J. PatrickO’Donnell, Inc. team truly LISTENS to what you tell us about your lifestyle, your vision, and even your concerns about building a new home. From here, we pride ourselves in taking what we’ve learned to craft an authentically “custom” home, designed around your family’s specific lifestyle, personal tastes and collective personality.

TIMELY

As fun as building the home of your dreams can be, we know the REAL fun occurs the day you move in and all those dreams are realized. That’s why J. Patrick O’Donnell, Inc. takes great pride in our streamlined and well-organized building process to keep your project flowing smoothly to keep costs in check, promote the safety of our team members and meet deadlines.

METICULOUS

We pride ourselves with being precise and demonstrating attention to detail down to the smallest elements. Every aspect of your home is intentionally designed and intentionally built. Our proprietary systems check and double check every facet of the plans and specifications for your home. Our construction sites are well organized and very efficient.  With our systems, we attract the finest craftsmen and subcontractors and work only with those who share our high standards to build your home. We are fortunate to have cultivated a team of true experts in the home building field.

COMMITTMENT TO EXCELLENCE

At J. Patrick O’Donnell, Inc., we are not only committed to excellence in the quality of the homes we build. It goes deeper than that. We believe that – to deliver exquisitely designed, expertly crafted homes – we must cultivate a team of the most qualified craftsmen, artisans, and tradesmen who are wholly invested in our company, our clients and every project we undertake. Our commitment to seeing our company thrive through repeat and referral business is rooted in customer satisfaction in the areas of communication, timeliness, attention to detail, and a customer service minded approach to building. We are truly thankful for the many friendships we have made over the years. Our homeowners are not just clients, they become friends.

HONEST, TRANSPARENT & ACCOUNTABLE

We were founded on the premise of complete transparency, honesty, and accountability. Simply put, we work to do the right thing in every situation. We believe in using the best products, techniques, and building science available, and always strive to find the most qualified craftsmen, artisans, and tradesmen – all men and women of character and integrity. Building the home of your dreams is a huge undertaking and the relationship between client and builder must be based on trust. You can rely on us for complete and transparent customer service from the first idea to final move in, and we’ll be by your side for as long as you own your J. PatrickO’Donnell, Inc. Home.
3264 Medlock Bridge Road, Suite 100
Norcross, GA 30092
Phone: (770) 449-5798 | Fax: (770) 441-3790